Privacy policy
PRIVACY POLICY
Last updated: 21 January 2026
House of Qurbani Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
INFORMATION WE COLLECT
When you place an order for Qurbani services, we collect:
• Name and contact details (email, phone number)
• Payment information (processed securely through our payment provider)
• Details and names for Qurbani
• Order history and correspondence
HOW WE USE YOUR INFORMATION
We use your personal data solely for:
• Processing and fulfilling your Qurbani service order
• Communicating with you about your order
• Providing confirmation of service completion where available
• Maintaining records for compliance and operational purposes
• Responding to enquiries and complaints
LEGAL BASIS FOR PROCESSING
We process your data under the following legal bases:
• Contract performance: to fulfill our Qurbani service obligations to you
• Legal obligation: to maintain records for tax and regulatory compliance
• Legitimate interests: to operate our business and improve our services
DATA SHARING
We share your information only with:
• Approved suppliers, abattoirs, farms, and charitable distribution partners who perform the Qurbani service
• Payment processors (who handle transactions securely)
• Legal or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
DATA RETENTION
We retain your personal data for as long as necessary to:
• Fulfill the services you requested
• Comply with legal and tax obligations (typically 7 years)
• Resolve disputes and enforce our Terms & Conditions
DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
YOUR RIGHTS
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing in certain circumstances
• Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, contact us at info@houseofqurbani.com.
COOKIES
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
CONTACT US
For privacy-related questions, contact:
House of Qurbani Ltd
Email: info@houseofqurbani.com
